Starting with your first inquisitive telephone call, rest assured that we will do our utmost to provide the best product and service available to make you and your horse happy and healthy. 

You receive a TCM diagnostic consultation with every inquiry. This consultation is vital in determining the correct course of treatment for your horse. And this consultation costs you nothing. It is free as our commitment to you, our valued customer. 

  

All customer inquiries and orders are answered the same day.

You can call us from 8 AM - 8 PM, MST, seven days a week.

1-800-434-3727

FREE FOLLOW-UP CARE  

After you have received your first Chinese herbal formula, regular follow-up from us will be a continuous part of the treatment program for your animal. You may always call us with any questions or concerns. All follow-up consultation  is provided free to our customers.
  

Continuous, dependable customer service is Horse Sense Herbsí main objective.	Because we know how very important the health of your horse is to you.

What is the philosophy behind your herbal remedies? 

Traditional Chinese Medicine works to balance and revitalize the functioning of the organs in the body, gently and safely. By rejuvenating and regenerating bodily functions the natural immune system is recharged and the body can heal itself. 

Why is prescribing Chinese herbal remedies so complex? 

Over 1500 Chinese herbs have been classified and over 250 formulas devised with specific formulations of herbs. Often individual herbs have only displayed their curative properties when combined with the properties of other herbs. Over the years, hundreds of new formulations were devised which allowed for complex interactions amongst the catalyst and medicinal properties of the herbs. 

Why is a free consultation provided with every order? 

A recognized and respected branch of medicine in Asia, TCM is only slowly gaining popularity in North America, due almost entirely to the scarcity of qualified practitioners here. Unlike the Western medical system, the prescription of Chinese herbal remedies must involve a careful diagnostic process upon the individual, to examine and specifically treat the manifestation of illness in that  body. Thus generalization of any prescribed treatment is not possible in TCM.  

What is involved in the diagnostic process? 

To determine the specific restorative most suited to your horse and his condition we must take into account the physiology and pathology of the horse, disease etiology, blood, bodily fluids, and the identification of  symptom-complexes. We must then interpret these physical manifestations through the basic TCM theories of Yin-Yang, the Five Elements, Zang-fu, and Qi. Please read our article on Chinese Medicine if you would like in-depth information on this topic.